Refund policy
RETURNS POLICY
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, the item does not suit you or it is the wrong size we’ll gladly accept a return of any full-priced item for a store credit in the form of a gift card subject to the following conditions:
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, the item does not suit you or it is the wrong size we’ll gladly accept a return of any full-priced item for a store credit in the form of a gift card subject to the following conditions:
- The item must be returned within 21 days of receiving your order. We suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe.
- Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached.
- Must not have any dirty marks, make-up or tan marks.
- Must not smell of perfume, deodorant, cosmetics or washing powder.
- We also do not accept returns of any FINAL sale items. Final Sale items are all items marked down on the sale section of our website. If an item is discounted as a part of a promo or flash sale but will go back up to full price after the sale has finished - it is not considered sale stock and can be returned.
- Once we receive your return in our warehouse and process this we will issue you with a store credit (in the form of a gift card) to the email address on your order.
- Store credits are valid for 1 year from the date of issue.